Monday, October 01, 2007

Now that is customer service!!


In this picture Mike is "wearing" a Baby Bjorn baby carrier. Well lately sometimes when we use it one of the top snaps comes undone at random times. This is a problem because obviously we don't want Keira to fall out of the thing. My Baby bjorn was given to me by a kind friend but the things retail for about 80 dollars. I called the company and they told me even though mine was a "really" old one they would email me a pre-paid shipping label with in 24 hours- after they received mine in the mail I was going to receive a new one within 2 weeks!!! :o)

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